Refund & Cancellation Policy

1. How Plans Are Sold

• Paid plans are bought for a fixed period (monthly or yearly) with a single, one-time payment through Razorpay.
• Plans do not renew automatically and no card or UPI mandate is stored. We never charge you without you paying again yourself.
• Plan prices are shown excluding GST. GST at the applicable rate (currently 18%) is added at checkout, and a GST tax invoice is issued for every payment.
• The plan is activated immediately after a successful payment.

2. No Refund After Purchase

Boostify is a digital service delivered instantly. Once a payment succeeds and the plan is activated, the payment is non-refundable, including for the unused part of the period. Please check the plan details on the Pricing page and try the Free plan before you buy.

3. Exceptions — When We Do Refund

We will refund, in full or in proportion, in these cases:

• Duplicate or erroneous charge — you were charged twice for the same order, or charged an amount different from the one shown at checkout. The extra amount is refunded in full.
• Payment deducted but plan not activated — money left your account but the plan did not activate and we cannot activate it. Refunded in full.
• Extended outage — Boostify was unavailable for more than 48 continuous hours because of a fault on our side (not scheduled maintenance or events outside our control). We refund or credit the affected days.
• Service not delivered as described — a core feature of your plan does not work and we cannot fix it within a reasonable time after you report it. We refund the unused part of the period.

4. How to Request a Refund

Email [email protected] or call +91 83007 80559 within 7 days of the payment, with:

• Your registered email address or phone number
• The invoice number or Razorpay payment ID
• What went wrong (screenshots help)

5. Processing

• We reply to every request within 3 business days.
• Approved refunds are made through Razorpay to the original payment method and usually reach you within 7–10 business days, depending on your bank.
• A refunded plan ends when the refund is issued, and a GST credit note is issued against the original invoice.

6. Cancellation

Because plans do not renew, there is nothing to cancel: if you do not pay again, the plan simply ends on its expiry date and your account moves to the Free plan. Your data is kept; features above the Free plan's limits become unavailable until you buy a plan again. To close your account entirely, see Delete Account.

7. Plan Changes

• Renewing the same plan early adds the new period after your current one ends — you lose no days.
• Switching to a different plan starts the new plan immediately. The remaining days of the old plan are not refunded or carried over.

8. Shipping

Boostify is delivered online only. Nothing is shipped; access is given to your account as soon as the payment succeeds.

9. Disputes & Chargebacks

If something is wrong with a payment, please contact us first — most problems are fixed the same day. Raising a chargeback for a payment that this policy does not make refundable may lead to the account being suspended.

10. Changes to This Policy

We may update this policy. The version in force on the date of your payment applies to that payment.

11. Contact Us

• Email: [email protected]
• Phone: +91 83007 80559 (Monday to Saturday, 9:00 AM – 7:00 PM IST)
• Address: Noyyal Technologies, 31/40, Dharapuram Road, Tiruppur, Tamil Nadu, India — 641604